Employer required to accommodate escalating requests for accommodation 06-01-00
A little-noticed 1999 case from a U.S. Court of Appeals ruled in a situation where a disabled employee agreed with his employer, in writing, about what reasonable accommodations would be made for him on a business trip. Two days before the trip, the employee decided the accommodations were not reasonable. He attempted to contact his manager but she said she was too busy to talk. The employee then made arrangements for significantly more expensive assistance for the trip.
The Court held that it was reasonable for the employee to escalate his requests for accommodation, and that the employer had failed to enter into an interactive process with the employee to identify what was reasonable under the circumstances.
Roberts v. Progressive Independence (10th Cir 07/13/1999)
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