Is a manager on duty liable for a customer’s accidental injury that occurred in a national retail location? The customer is in litigation with the retail company for an incident that occurred 4 years ago.

Posted 01-12-2011

Ann Kiernan replies:

As a general rule, managers are not personally liable, so long as they act reasonably, in good faith, and in the course and scope of their employment. Most, if not all, states have statutes that allow or require companies to provide legal counsel, defend their employees (or former employees) in litigation, and to pay any judgment or settlement entered against those employees. You may want to consult with a local attorney who knows both employment and personal injury law to get a better idea of your rights. Good luck.


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