Can I fire a service technician who told our best customer that we do not give pay raises and then asked the customer to hire her?


 Posted  11-09-2011

Ann Kiernan replies:

Based on what you have said, this technician seems to have violated her duty of loyalty to her employer. That would give you cause to fire her, but be sure to check your company handbook and any applicable union contract before making your decision.


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About the Author:

Ann Kiernan has litigated claims of wrongful discharge and discrimination before state and federal courts and administrative matters before the New Jersey Division on Civil Rights, the National Labor Relations Board and the Equal Opportunity Employment Commission, representing both employers and employees. Ms. Kiernan co-hosted The Employee Rights Forum, a weekly radio call-in show reaching up to a half-million listeners in the New York metropolitan area, and her articles on employment law have been published in many books and magazines. Both as a firm partner and as a director, Ms. Kiernan gained solid experience in management and human resources compliance. She has worked with Fair Measures since 1997.