For successful resolution of all workplace disputes and allegations of wrongdoing, a prompt, thorough, and efficient investigation conducted by a trained, neutral investigator is essential. And, it will also discourage any attempt to litigate the underlying issues. Court decisions and EEOC Guidance make it clear that any investigation conducted by an employer requires a “well-trained” investigator skilled in asking questions and determining credibility. HR personnel at most companies, while very skilled, do not have the training and/or experience to conduct such an investigation, thus putting the employer at risk. And, the use of in-house or retained counsel can result in the counsel becoming a fact witness in the litigation, and may also put at risk the ability to asset the attorney-client and work product privileges. The use of neutral, outside investigators preserves the reality and appearance of neutrality, and makes it more likely that witnesses will be fully cooperative.
For each and all of these reasons, it just makes good sense to utilize the expertise of our attorney investigators, Steve Duggan J.D. and Lynne Eisaguirre, J.D., for your workplace investigations. With years of experience dealing with the many issues presented in investigation of complaints, your result is a prompt, thorough, experienced and impartial investigation of your sensitive workplace issues.
Mediation Services Resolve workplace disputes that are disruptive and can be devastating personally and professionally.
One-on-one sensitivity training is an important tool in helping those employees for whom other training has not been effective and it is often a requirement after a workplace investigation.